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Administrative Roles on Enterprise Plans - Super Admin, Project Admin, Project Moderator

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Gametize Support
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The Superadmin role is only available on Enterprise Plans.

Our Enterprise Plans come with 3 administrative roles - Superadmin, Project Admin, and Project Moderator. Superadmins are able to control many aspects of the platform (such as the ability to manage content, users, and notifications), and have access to many powerful functions that Project Admins and Project Moderators do not.

In a glance, here are some of the functions that Superadmins, Project Admins, and Project Moderators can perform.

NOTE: This is not an exhaustive list and will be periodically updated.
Function Super Admin Admin Moderator
Managing Projects
Create Projects ✔ ✘ ✘
Duplicate Projects ✔ ✘  ✘
Add Projects to Master List ✔ ✘  ✘
Transfer Ownership of Projects between Administrators ✔ ✘ ✘
Reset Project Content  ✔  ✘  ✘
Reset Project Activity  ✔  ✘  ✘
Delete Project  ✔  ✘  ✘
Content Management
Create Topics ✔ ✔  ✘
Create Flashcards & Challenges ✔ ✔ ✘
Create Rewards ✔ ✔ ✘
Create Achievement ✔ ✔ ✘
View Project Analytics ✔ ✔ ✘
Download Analytics Report ✔  ✔ ✘
Managing Login Access
Whitelist email domains for Player registration ✔ ✘  ✘
Reset passwords for users ✔ ✘  ✘
User Management
Add Players to Project & Topic ✔ ✔ ✔
Remove Players from Project & Topic ✔ ✔ ✔
Moderate Players completions ✔ ✔ ✔
Moderate Players comments ✔ ✔ ✔
Award Bonus Points ✔ ✔ ✘
Redeem, Collect, Cancel Reward for Players  ✔ ✔ ✔
Suspend Player ✔ ✘ ✘
Administrator Management
Add Admins to Projects ✔ ✘ ✘ 
Add Moderators to Projects ✔ ✔ ✘ 
Notification Management
Broadcast Notification for Project ✔ ✘  ✘
Broadcast Notification for Topic ✔ ✘  ✘
Send Notification to a Single Player ✔ ✘  ✘
Send Notification to Multiple Players ✔ ✘  ✘

If you are not a Superadmin but need help with an action that only the Superadmin can do, you can either contact your Superadmin or the Gametize team to assist you with your request. For the Gametize team, you can either contact your Account Manager or email into support@gametize.com.

 

 

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