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Administrative Roles on Enterprise Platform - Super Admin, Project Administrator, Project Moderator

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Gametize Support
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Note: Super Admin role is only available on Enterprise Platform

Our Enterprise Platform come with 3 administrative roles - Super Admin, Project Administrator, and Project Moderator. Super Admins are able to control many aspects of the platform (such as the ability to manage content, users, and notifications), and have access to many powerful functions that Project Administrators and Project Moderators do not.

At a glance, here are some of the functions that Super Admins, Project Administrators, and Project Moderators can perform.

NOTE: This is not an exhaustive list and will be periodically updated.

Function Super Admin Administrator Moderator
Managing Projects
Create Projects ✔ ✘ ✘
Duplicate Projects ✔ ✔  ✘
Adding Projects to Packages ✔ ✘  ✘
Transfer Ownership of Projects between Administrators ✔ ✘ ✘
Reset Project Content  ✔  ✘  ✘
Reset Project Activity  ✔  ✘  ✘
Delete Project  ✔  ✘  ✘
Publish and Unpublish a Project ✔ ✔ ✘
Content Management
Create Topics ✔ ✔  ✘
Create Flashcards & Challenges ✔ ✔ ✘
Create Rewards ✔ ✔ ✘
Create Achievement ✔ ✔ ✘
View Project Analytics ✔ ✔ ✘
Download Analytics Report ✔  ✔ ✘
Publish and Unpublish a Topic ✔  ✔ ✘
Publish and Unpublish a Challenge ✔  ✔ ✘
Managing Login Access
Whitelist email domains for Player registration ✔ ✘  ✘
Reset passwords for users ✔ ✘  ✘
User Management
Add Players to Project & Topic ✔ ✔ ✔
Remove Players from Project & Topic ✔ ✔ ✔
Moderate Players completions ✔ ✔ ✔
Moderate Players comments ✔ ✔ ✔
Award Bonus Points ✔ ✔ ✘
Redeem, Collect, Cancel Reward for Players  ✔ ✔ ✔
Reset User Password ✔ ✘ ✘
Suspend User ✔ ✘ ✘
Delete User  ✔ ✘ ✘
Administrator Management
Add Administrators to Projects ✔ ✔ ✘ 
Add Moderators to Projects ✔ ✔ ✘ 
Notification Management
Broadcast Notification for Project ✔ ✘  ✘
Broadcast Notification for Topic ✔ ✘  ✘
Send Notification to a Single Player ✔ ✘  ✘
Send Notification to Multiple Players ✔ ✘  ✘

If you are not a Super Admin but need help with an action that only the Super Admin can do, you can either contact your Super Admin or the Gametize team to assist you with your request. For the Gametize team, you can either contact your Account Manager or email into support@gametize.com.

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