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  1. Gametize
  2. FAQ, Troubleshooting, Known Issues and Extended Questions Policy
  3. Tackling Errors

Tackling Errors

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Here, you will a list of error messages the commonly appear on the Gametize platform. We will also walk you through the resolution steps.

  • 2FA Verification Code does not work
  • Unable to log in with Google on Player Web when using an incognito window on Google Chrome
  • Words in descriptions that got truncated inappropriately
  • Unable to access content: "This Challenge or Flashcard is currently unavailable."
  • Unable to access Topic: "This Topic is locked or private."
  • Unable to access content: "This Challenge or Flashcard is locked."
  • I am unable to activate my account with Gametize
  • Resolving CSRF Error / Token Expired
  • My Game Creation Progress Bar is not updated correctly
  • I am getting error from removing multiple Players from my Project
  • 504 Gateway Time-out
  • Unable to complete Challenge: “Only administrators can update this activity for you.”
  • Unable to scan QR code using the Gametize app (no error message)
  • Unable to take photo using the Gametize app (no error message)
  • Unable to complete a Challenge (no error message)
  • Failed to upload image file
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