Tackling Errors
Here, you will a list of error messages the commonly appear on the Gametize platform. We will also walk you through the resolution steps.
- 2FA Verification Code does not work
- Unable to log in with Google on Player Web when using an incognito window on Google Chrome
- Words in descriptions that got truncated inappropriately
- Unable to access content: "This Challenge or Flashcard is currently unavailable."
- Unable to access Topic: "This Topic is locked or private."
- Unable to access content: "This Challenge or Flashcard is locked."
- I am unable to activate my account with Gametize
- Resolving CSRF Error / Token Expired
- My Game Creation Progress Bar is not updated correctly
- I am getting error from removing multiple Players from my Project
- 504 Gateway Time-out
- Unable to complete Challenge: “Only administrators can update this activity for you.”
- Unable to scan QR code using the Gametize app (no error message)
- Unable to take photo using the Gametize app (no error message)
- Unable to complete a Challenge (no error message)
- Failed to upload image file