Frequently Asked Questions
- What Excel file types are accepted on the Admin Dashboard?
- Support for Standard Plans
- Is there a way to download all photos submitted by Players?
- Why is a foreign transaction fee charged to my credit card?
- How to retrieve URL from Facebook and Instagram?
- Domain to whitelist for receiving emails from Gametize?
- Will the backend and bandwidth be able to support such a group size (e.g. 550 pax) at the same time?
- How many Teams can I create?
- Password reset link not sent to email
- How to resend email invites to people who haven't started playing?
- Why are some characters or symbols not displayed?
- Can I subscribe for just one month? And what is the cancellation policy?
- Can Admins change the default system language for a Project?
- Retrieving URLs for embed from Google Docs, Google Sheets, Google Slides, and Google Forms
- How to retrieve video URLs from Youtube, Vimeo, and Youku?
- Is there any way to have a URL direct link to the Gametize app?
- Unable to complete Video Challenge (upload video) on iOS mobile web
- How do I activate my account if it is created via the Project invite function?
- What are the kind of advertisements shown?
- What is the difference between System Language and Content Language?
- Where do I look for the Project ID?
- Where can I find additional resources for images & illustrations?
- What is a Gametize Web Application or Web App?
- Why are some of my Players’ email addresses missing from the Player Manager?
- Ways to generate URLs for PDF
- Can I use the images from the Pixabay Image Library?
- What are the Notifications that Players receive when Admins perform actions via the Admin Dashboard?
- What are the languages supported on the Player web or app?
- Creating a Native or Non-Native white-label mobile app with Gametize?
- Do you store my credit card details?