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  1. Gametize
  2. FAQ, Troubleshooting, Known Issues and Extended Questions Policy
  3. Frequently Asked Questions

Frequently Asked Questions

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  • Domain to whitelist for receiving emails from Gametize?
  • Will the backend and bandwidth be able to support such a group size (e.g. 550 pax) at the same time?
  • How many Teams can I create?
  • Password reset link not sent to email
  • How to resend email invites to people who haven't started playing?
  • Why are some characters or symbols not displayed?
  • Can I subscribe for just one month? And what is the cancellation policy?
  • Can Admins change the default system language for a Project?
  • Retrieving URLs for embed from Google Docs, Google Sheets, Google Slides, and Google Forms
  • How to retrieve video URLs from Youtube, Vimeo, and Youku?
  • Is there any way to have a URL direct link to the Gametize app?
  • Unable to complete Video Challenge (upload video) on iOS mobile web
  • How do I activate my account if it is created via the Project invite function?
  • What are the kind of advertisements shown?
  • What is the difference between System Language and Content Language?
  • Where do I look for the Project ID?
  • Where can I find additional resources for images & illustrations?
  • What is a Gametize Web Application or Web App?
  • Why are some of my Players’ email addresses missing from the Player Manager?
  • How do I get on the new Player interface on web?
  • Ways to generate URLs for PDF
  • Can I use the images from the Pixabay Image Library?
  • What are the notifications Players receive when Admins perform actions via the Admin Dashboard?
  • What are the languages supported on the Player web or app?
  • Creating a Native or Non-Native white-label mobile app with Gametize?
  • Do you store my credit card details?
  • Do you operate on public holidays?
  • What are the Gametize Platform Specifications?
  • What are the differences between the legacy and new pricing plans?
  • How many Players are allowed to play my game?
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