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Canceling the downgrade of a Standard Plan

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Gametize Support
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User Role Availability

 ✓ Project Owner

You have the option to cancel the downgrade of a Standard plan after triggering it. 

  1. Sign in to your Administrator account.
  2. Go on to view your Project’s Billing and Usage. 
  3. If you have triggered a downgrade, you will see a yellow box with the details in it. 
  4. Click “Cancel your Downgrade” in the yellow box. 
  5. Confirm your cancellation.  
  6. Your subscription plan will then return to normal and you will be charged the stated amount in the next renewal period, i.e. the downgrade is no longer in effect. 

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NOTE: You can only cancel your downgrade if you are still within the current subscription period, i.e. not after your subscription has been downgraded.

 

 

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