User Role Availability
|✓ Project Owner|
All paid plan users have the option to downgrade their subscription to a Free Plan directly. To do so:
- Log in to your Administrator account.
- Go on to view your Project’s Billing and Usage.
- Click .
- You will be directed to a confirmation page. After reviewing the details, click .
- After triggering the downgrade, take note of the following:
- The downgrade will only take place in the next renewal period.
- Any adjustments in Project limits (e.g. Topic usage) will only take place in the next renewal period.
- You will no longer be charged starting from the next renewal period.
- The renewal period will remain the same.