Changing subscription on a Standard Plan, upgrade or downgrade

Changing subscription on a Standard can involve downgrading or upgrading to other paid plans and the option to do so is only available for paid plan users. To do so: 

1. Sign in to your Administrator account.
2. Go on to view your Project’s Billing and Usage. 
3. Click “Upgrade/Downgrade Plan”.
4. Select a plan and select how often you wish to be billed - monthly or yearly. 
5. Then, click  or
6. Review your order summary and click on to complete. See below for more information on upgrading and downgrading of the plan. 

If you upgrade to a higher-priced plan:

• The upgrade will take place immediately
• Your Project limits (e.g. Topic usage) will be adjusted immediately
• You will also be charged immediately after pro-rating the unused time on the lower-priced plan and the remaining period on the higher-priced plan
• The renewal period will remain the same 

If you downgrade to a lower-priced plan: 

• The downgrade will only take place in the next renewal period
• Any adjustments in Project limits (e.g. Topic usage) will only take place in the next renewal period
• You will be charged the full amount of the lower-priced plan at the start of the next renewal period
• The renewal period will remain the same