Articles in this section

Updating Sign in Email Address as a Player

Avatar
Gametize Support
  • Updated
Follow

NOTE: After updating your email address, it is required to activate your account again before you can sign in the next time. Therefore, make sure you pick a valid email address which allows you to receive email notifications from us!

Editing your email address essentially changes your login credentials. This article covers the following:

Updating Sign in Email Address on the Player web

  1. Navigate to the profile settings page where you can update your account information, on the Player web or mobile apps.
  2. Scroll to the section “Your Info” where you will see the existing email address you are using. Simply replace it with a new one you would like to use.  
  3. When you are done editing, scroll to the bottom of the page and click/tap save_changes.png. 
  4. You will be prompted to type in the email address you would like to change to again.
  5. Click confirm_update.png to confirm the changes. 
  6. You will then be directed to activate your account using the new email address. You may follow the steps here to activate your account.

update_email_address__player_web_.gif

Updating Sign in Email Address on the Gametize App 1.0

update_email_address__player_app_.gif 

Updating Sign in Email Address on the Gametize App 2.0

  1. Navigate to the profile settings page where you can update your account information, on the Player web or mobile apps.
  2. Scroll to the section “Your Info” where you will see the existing email address you are using. Simply replace it with a new one you would like to use.  
  3. When you are done editing, scroll to the bottom of the page and tap save changes button.jpg. 
  4. You will be prompted to type in the email address you would like to change to again.
  5. Click confirm update button.jpg to confirm the changes. 
  6. You will then be directed to activate your account using the new email address. You may follow the steps here to activate your account.

Updating Sign in Email Address on app.gif

NOTE: It is important to make sure that the email address used is a valid one, i.e. able to receive the email, as we may send messages for verification purposes or to inform you of important news.

 

  

Related Articles:

Comments

0 comments

Please sign in to leave a comment.