Similar to how you sign in as a Player, you can reset your password via the player web or the Gametize app. You can do so in 2 ways:
By triggering “Forgot your password”
You will see this option in both player web and Gametize app.
Via Player Web
- Attempt to sign in as a Player or click the following link to directly access the password reset page: https://gametize.com/resetpassword.xhtml.
- Click on "Forgot your password?" below the password field.
- This will open up a new web page with instructions to recover your password.
- Enter the email you used to create the Gametize account and click . You will receive an email titled "Reset your password".
- Click on in the email.
- This will open up a new web page where you can enter a new password. Please ensure that your password has 8 or more characters, with at least one lower-case letter and one number.
- After you have entered a new password, click on and you are good to go!
Via Gametize App 1.0
- Launch the app, and attempt to sign in.
- Tap on "Forgot your password?" below the Register Now button.
- Enter the email you used to create the Gametize account and tap on . You will receive an email titled "Reset your password".
- Tap on in the email.
- This will open up a web browser where you can enter a new password. Please ensure that your password has 8 or more characters, with at least one lower-case letter and one number.
- After you have entered a new password, click on and you are good to go!
Via Gametize App 2.0
- Launch the app, and attempt to sign in.
- Tap on "Forgot your password?" below the login button.
- Enter the email you used to create the Gametize account and tap on . You will receive an email titled "Reset your password".
- Tap on in the email.
- This will open up a web browser where you can enter a new password. Please ensure that your password has 8 or more characters, with at least one lower-case letter and one number.
- After you have entered a new password, click on and you are good to go!
By updating your account information
You will see this option in both player web and Gametize app.
Via Player Web
- First, sign in to your Player account and get to your Settings.
- Proceed to reset your password and attempt to sign in again.
Via Gametize App 1.0
- First, sign in to your Player account and get to your Settings.
- On the Settings page, scroll all the way to the bottom to the section "Account Password".
- Proceed to reset your password and attempt to sign in again.
Via Gametize App 2.0
- First, sign in to your Player account and get to your Settings.
- On the Settings page, scroll all the way to the bottom to the section "Account Password".
- Proceed to reset your password and attempt to sign in again.
If you are having trouble logging in using your email address, do drop us a Ticket Request via Gametize Zendesk or contact us at support@gametize.com.
Related Articles: |
Comments
1 comment
For password reset directly, please go straight to https://gametize.com/resetpassword.xhtml.
cc Gametize Support: Would like to suggest to add the above link to the article.
Please sign in to leave a comment.