Viewing enquiries sent in by Players, via Messages

User Role Availability

✓ Project Owner ✓ Project Administrator ✓ Project Moderator

As a Project Owner, Administrator, or Moderator, you are able to view enquiries sent in by Players. This article will cover the following:

The types of enquiries from Players

(1) A direct enquiry sent in via Feedback/Help, which includes Message content Date and time the message was sent Learn how Players send such enquiry on App and Web
(2) Content Enquiry via Flashcards or Challenges, which includes: Message content Topic and Flashcard/Challenge title and ID The Reporter’s profile name, user ID and email address Date and time the message was sent Learn how Players send such enquiry on App and Web
(3) Report on another Player’s Challenge completion, which includes: Message content Topic and Flashcard/Challenge title and ID The challenge completion ID The Reporter’s profile name, user ID and email address Date and time the message was sent Learn how Players send such enquiry on App and Web
(4) Report on another Player, which includes: Message content Name and user ID of the Player who has been reported on Date and time the message was sent Learn how Players send such enquiry on App and Web

On your Dashboard, click in the top right corner to launch the Inbox.
Search for and select a Project you would like to view Player enquiries.
Select .
Scroll to select any Player to view their enquiries.
Enquiries may include (learn more here):
- A direct enquiry sent in via Feedback/Help
- Content Enquiry via Flashcards or Challenges
- Report on another Player’s Challenge completion
- Report on another Player
You may go ahead to reply.

NOTE: A red dot indicates unread message(s).

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