Gametize Support
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Can I Subscribe for One Month, and How Do I Cancel?
Yes. Eligible Gametize Project plans offer monthly and yearly billing options. Current prices and available billing periods are shown on the Gametize Plans and Pricing page.Automatic renewalPaid Pr...
How does Gametize Account Balance work on our platform?
Gametize Account Balance are credits that can be used to offset any future invoices or payments in your account. Account Balance can be credited by authorized personnel in Gametize or purchased on ...
Enable Push Notifications
Push notifications are clickable pop-up messages that appear on the mobile device. They serve as a quick communication channel to convey messages from players, administrators and announcements. Not...
White-label Plan: Preparation Lifecycle and Schedule
Once you have confirmed your Annual subscription for the White-label Plan, the typical turnaround time will be 3-4 weeks. We will add the equivalent period of preparation to the subscription period...
Accessing Super Admin Functions
Note: Only Super Admin can access this feature on the Enterprise PlatformIf your account has been granted Super Admin access, you will be able to navigate to the Super Admin functions.To access the...
What are the accepted payment methods for Standard plans?
At Gametize, we accept the following payment methods for all of our monthly and annual Standard plans:1. Direct payment via credit cardGametize accepts major credit cards, and you can learn more ab...
General FAQs about the Gametize Nonprofit Pricing Scheme
We are thrilled to make an impact in the non-profit world, and want to make Gametize more accessible for you to create gamified experiences for a good cause. Learn more our non-profit pricing schem...
Can Admins change the default system language for a Project?
Imagine this: You are an Admin and have created your Project content in Swedish. Can you also control the system language that your players are viewing the Project in, i.e. set a default language f...
Creating a Shuffle Mode Topic
NOTE: This feature is available to Project Owners and Project Administrators on the Admin Dashboard. A Shuffle Mode Topic supports most Content types and automatically assigns a random set of Conte...
Using Gametize on Huawei Devices
Some Huawei devices do not include Google Mobile Services or the Google Play Store. This may affect how the Gametize Android app is installed and whether functions that depend on Google services wo...