Gametize Support
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Cancelling Reward Redemption for Players
Note: This feature is available to Project Owners, Project Administrators and Project Moderators on the Admin Dashboard.After a Reward has been successfully redeemed by an Administrator or a Player...
Deleting Content
NOTE: This feature is available to Project Owners and Project Administrators on the Admin Dashboard. Before proceeding, note that deleting content is an irreversible action. Once deleted, the conte...
Editing a Project
NOTE: This feature is available to Project Owners and Project Administrators on the Admin Dashboard. To edit a Project, start by selecting the Project from your Admin Dashboard. You can edit a Proj...
Unpublishing or Deleting Content with Associated Content or Achievements
NOTE: This feature is available to Project Owners and Project Administrators on the Admin Dashboard. Content can be associated with other content or Achievements through content locking rules or Ac...
Enabling Topic Activity Reset for Players
Note: This feature is available on the Admin Dashboard to Project Owners and Project Administrators.Topic Activity Reset allows Players to remove their activity from a selected Topic and reattempt ...
Sending an invitation to join a Team, on Web
If you have successfully joined a Team or been added to one by Project Owner or Administrators, you can send an invitation to other Players in the Project to join the same Team. To send an invitati...
Sending an invitation to join a Team, on App
If you have successfully joined a Team or been added to one by the Project Owner or Administrators, you can send an invitation to other Players in the Project to join the same Team. To do so: Sea...
More about Challenge Analytics - Overall Statistics
There are four sections you can explore within Challenge Analytics. This article covers the first section - Overall Statistics. (See Accessing Challenge Analytics) Overall Statistics provides an o...
[Account Balance] About Account Balance
This article will cover some frequently asked questions about Account Balance. What is account balance? How is account balance useful? How much account balance do I need? How do I use my account ...
[2FA] Enabling and Setting up 2FA Verification
2FA Verification, or Two-Factor Authentication Verification, is an enhanced security measure introduced and is activated each time users do when signing in as an Administrator. Before you can get 2...