[Account Balance] About Account Balance

This article will cover some frequently asked questions about Account Balance.

1. What is account balance? 
2. How is account balance useful?
3. How much account balance do I need?
4. How do I use my account balance?
5. Will my account balance expire?
6. Can I cash out my account balance? 

1. What is account balance? 

Your account balance is the stored cash value that can be used to offset any future invoices or payments in your account.

Account balance can be credited by authorized personnel in Gametize or purchased on Gametize.com.

2. How is account balance useful?

Some countries (e.g. India and Europe) mandate banks to always require 3DSecure authentication on recurring payments such as subscription renewals. This means you must keep track of renewals and manually authenticate them. Although we send reminder emails, this may be missed, leading to service interruptions (oops).

Topping up your account balance ensures your subscriptions continue seamlessly, since it can be used to offset your renewal costs.

3. How much account balance do I need?

To get a sense of how much account balance is good for your needs, you can use the calculator.

4. How do I use my account balance? 

No action is required on your part. Your account balance will automatically be used to offset any new plan purchases, upgrades or renewals.

5. Will my account balance expire?

Nope, not at all!

6. Can I cash out my account balance? 

Account balances may not be withdrawn or cashed out.