Gametize Support
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How do I activate my account if it is created via the Project invite function?
All accounts created on Gametize have to be activated before the user (be it an Administrator or a Player) can log in. If your account is created via the Project invite function, you are still requ...
How are advertisements (ads) shown?
[Updated: June 2026]What types of ads are there?Ads may be in the form of Banner & Full-page ads from Google AdMob or Google AdSense. Ads may also be internally curated by the Gametize Team.Where a...
Navigating to Billing page
The Billing page is where you manage all things about your billing information - credit cards, account balance and more. To Access the Billing Page: Sign in to your Administrator Account. On th...
About Gametize branding on the White-label Plan
Your users will see Gametize branding at the following: User Registration: EULA & Terms & Service Email Notifications 1. User Registration: EULA & Terms of Service When users register for an ...
About Concurrent Usage on Enterprise Platform
For larger-scale events where you are expecting a larger number of Players to be using the platform concurrently to access your Project(s) (whether on the app or player web), the Gametize team will...
What is the difference between System Language and Content Language?
NOTE: This is all in discussion of the Player app and web. There is currently no multiple language support for the Admin Dashboard. Let us start with the definition: System language refer...
More about Terms of Service & Policies
Terms of Service and Policies describe your rights and responsibilities when accessing or using Gametize Website or any Gametize products, software, data feed, and services, be it you being an Admi...
Accessing Notification & Messaging Functions
Note: This feature is only available for Super Admin on the Enterprise Platform.In addition to the standard notifications that Players receive for Project activities, you can also broadcast customi...
Viewing Projects in the Packages
Note: This feature is only available for Super Admin on the Enterprise Platform.Packages are where you manage the group of Projects you wish to display on your white-label app. To view the Package...
Where do I look for the Project ID?
Project ID is a unique identifier for any given Project. Even if 2 Projects have the same Project Title, they will have different Project IDs. This allows us to clearly differentiate the 2 Projects...