Gametize Support
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Accessing Notification & Messaging Functions
Note: This feature is only available for Super Admin on the Enterprise Platform.In addition to the standard notifications that Players receive for Project activities, you can also broadcast customi...
Viewing Projects in the Packages
Note: This feature is only available for Super Admin on the Enterprise Platform.Packages are where you manage the group of Projects you wish to display on your white-label app. To view the Package...
Where do I look for the Project ID?
Project ID is a unique identifier for any given Project. Even if 2 Projects have the same Project Title, they will have different Project IDs. This allows us to clearly differentiate the 2 Projects...
Using the Guest Login, on Web
As a Player, if you do not wish to provide an email address, you can log in as a guest. However, note that you can only do so on public Projects. NOTE: How do you search for a Public Project? Sim...
Downloading Player Report - at Project Level
Plan Availability ✓ Starter ✓ Light ✓ Regular ✓ Premium ✓ Premium Plus ✓ Enterprise Plans * This feature is no longer available in Basic Plan User Role Availability ✓ Project Owne...
Creating Topic Categories
Topic Categories allow Administrators to organise and segment Topics within a Project. By grouping Topics into Categories, Players can find relevant content more easily, which is especially useful ...
The Inbox feature on Web, for Players
With the Inbox, you are able to: Receive Project Announcements via News Send Project Enquiries via Messages Chat with your Team via Messages Send direct messages to other Players via Messages ...
Creating an Administrator account
You can create an Administrator account using your email address or single-Sign-On (SSO). Using your email address Go on to the https://start.gametize.com/ and click on "Start free" . Or, go dir...
The Inbox feature on App, for Players
With the Inbox, you are able to: Receive Project Announcements via News Send Project Enquiries via Messages Send direct messages to other Players via Messages News This is designed with broa...
Uploading a media file to the File Manager
Note: This feature is only available on the Enterprise Platform.The File Manager is a feature that allows Administrators to upload and manage media files for use across projects on the Enterprise P...