Gametize Support
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Viewing Project Announcements via News, on App
Messages you view here are broadcasted messages from your Project Administrators. This article covers the following: Viewing Project Announcements via News on Gametize App 1.0 Viewing Project Anno...
Searching for Content in an Experience on App
You can make use of the content search bar to search for Challenges and Flashcards in your Experience/Project. To do so: Search for an Experience or Project. If the Project Administrator has enabl...
Signing into Gametize Community
Here’s how you sign in to the Gametize Community: Access the Gametize Community. Click on “Sign in” in the top right-hand corner. You will be directed to the Gametize Community sign in page....
Adding Projects to the Packages
Note: This feature is only available for Super Admin on the Enterprise Platform.Packages are where you manage the group of Projects you wish to display on your white-label web or app. In other word...
What are the differences between the legacy and new pricing plans?
There are 3 key differences between the old/legacy and new pricing plans. Prices of the subscription plans Introducing new subscription plan types - White Label Plan and Basic Plan Features av...
How do I purchase service hours?
Service hours are typically purchased when you would like to achieve objectives beyond what you see with our Standard Plans. There are 2 ways that you can purchase services hours to engage our Game...
Searching for Projects on Web
Other than the Gametize mobile apps, you can also search for your Project via the Web. To do so: Open up the Player Web interface via this direct link: https://app.gametize.com/. Log in or registe...
My payment failed, what do I do?
When you receive a failed payment notice from Gametize, it is commonly due to one of the following reasons: Insufficient funds in the active card Banks or card issuers block payments due to differe...
Creating a Player Achievement
Note: This feature is available to Project Owners and Project Administrators on the Admin Dashboard.A Player Achievement is a Project-wide feature that individual Players can unlock by completing a...
Enabling or Disabling Teams in a Project
Plan Availability ✓ Regular ✓ Premium ✓ Premium Plus User Role Availability ✓ Project Owner ✓ Project Administrator For Players to interact with the various Team functions (e.g....