Gametize Support
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Resetting Password for a User
Note: This feature is only available for Super Admin on the Enterprise Platform.In the case that a user on your platform is unable to reset their own password, you can reset the password of any Use...
Inviting a Single Player to a Project
NOTE: Availability differs between Gametize.com and Enterprise Platforms. Please refer to the relevant platform information below. This feature is available on the Admin Dashboard to the following ...
In-app Notifications: Broadcasting Notification to all Players in a Project
Note: This feature is only available for Super Admin on the Enterprise Platform.This is a Project Notification, which allows you to broadcast an in-app notification to all Players in a specific Pro...
Sorting uploaded media files in the File Manager
Note: This feature is only available on the Enterprise Platform.The File Manager is a feature that allows Administrators to upload and manage media files for use across projects on the Enterprise P...
Editing Topic Categories
You can edit existing Topic Categories at any time.To edit a Topic Category: From the Project Manager page, click "Manage Topic Categories". In the Topic Categories Manager pop-up window, locate t...
Viewing Project Announcements via News, on Web
Messages you view here are broadcasted messages from your Project Administrators. To view: Search for a Project. Launch the Inbox by clicking . Go to the News tab by clicking on . Select the wind...
Searching for a Project in the Inbox
NOTE: This feature is available to Project Owners, Project Administrators and Project Moderators on the Admin Dashboard. Before you are able to view, send or reply to any messages, you would need t...
Viewing Project Announcements via News, on App
Messages you view here are broadcasted messages from your Project Administrators. This article covers the following: Viewing Project Announcements via News on Gametize App 1.0 Viewing Project Anno...
Searching for Content in an Experience on App
You can make use of the content search bar to search for Challenges and Flashcards in your Experience/Project. To do so: Search for an Experience or Project. If the Project Administrator has enabl...
Signing into Gametize Community
Here’s how you sign in to the Gametize Community: Access the Gametize Community. Click on “Sign in” in the top right-hand corner. You will be directed to the Gametize Community sign in page....