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What are the options for me to host my game with Gametize?
With the subscription to any Enterprise Plan, you will have a couple of infrastructure options to host your game. Shared instance with a dedicated server On-Premise Shared instance with a dedicated...
What are the management services you provide?
With the subscription to any Enterprise Plan, you gain access to management services delivered by our dedicated Gametize consultants.Upon subscription, we will first onboard you with the Planning a...
Can I customize an app with my own branding?
With the subscription to an White-label Plan or Enterprise Plan, you will see greater flexibility in incorporating your own campaign or company branding to the game you wish to build using Gametize...
Resolving CSRF Error / Token Expired
Issue Symptoms Attempts to perform any action via the Gametize Platform and landed with a “Token Expired” page: https://gametize.com/csrferror.xhtml# Conditions User is a Project Owner or Proj...
Why is my Paid Plan Downgraded to Basic Plan?
If you did not trigger a downgrade to a Basic Plan yourself, your Project on a Paid Plan may have been downgraded for the following reasons: Payment failure on an existing active credit card No exi...
Difference between Rewards and Achievements
Rewards and Achievements are both used to motivate Players, but they work differently.Rewards are items or benefits that Players can redeem using the points they have earned in a Project. Achieveme...
Creating a Flashcard
Note: This feature is available to Project Owners and Project Administrators on the Admin Dashboard. A Flashcard is a content card that Players can view but not interact with. Flashcards are common...
Ways to generate URLs for PDF
This article will cover some of the ways and content management/file-sharing services you can leverage on to generate URLs for PDF documents you wish to embed in a Flashcard or Challenge. From Go...
Can I use the images from the Pixabay Image Library?
All images from Pixabay are released under the Creative Commons’ public domain deed CC0. Simply put, you can copy, modify, distribute, and use the images, even for commercial purposes, all without ...
What are the Notifications that Players receive when Admins perform actions via the Admin Dashboard?
Certain actions performed by Project Admins via the Admin Dashboard will trigger notifications on the Player interface (Player Web, iOS app, Android app). Before we go into the details, here are t...