Gametize Support
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About the Inbox feature, for Project Administrators
User Role Availability ✓ Project Owner ✓ Project Administrator ✓ Project Moderator With the Inbox, you are able to: Receive and send announcements as News Receive Notifications Receive and view ...
Accessing Gametize Support & Community
There are 2 ways to access the Gametize Community. Via Gametize home page Via your Admin Dashboard Via Gametize home page Simply go on to https://start.gametize.com/. In the footer (bottom page...
Unable to access content: "This Challenge or Flashcard is currently unavailable."
Issue Symptoms Player attempts to access a Challenge or Flashcard results in the following error. This Challenge or Flashcard is currently unavailable. Conditions User is a Player User attempts ...
Unable to access Topic: "This Topic is currently unavailable."
Issue Symptoms The Player attempts to access a Topic and receives the following error message. This Topic is currently unavailable. This may be due to any of the following:This Topic is locked or ...
Unable to access content: "This Content is locked."
Issue Symptoms The Player attempts to access a Challenge or Flashcard resulting in the following error. This Content is locked. Please click on the button below to return to "[Topic Name]". Condi...
Where can I find additional resources for images & illustrations?
Other than our Gametize Image Library and Pixabay Image Library integration, there are countless other resources you can use to source images for your content creation. Here are some of our recomme...
What is a Gametize Web Application or Web App?
As defined by Lifewire, “a web application (or "web app" for short) is any computer program that performs a specific function by using a web browser as its client”. In the context of Gametize, the...
What can Service Hours be used for?
Service hours, as its name suggests, are hours you can purchase to engage the services of the Gametize experts, typically to accomplish objectives beyond what you see in our Basic Plans. Below are ...
Why are some of my Players’ email addresses missing from the Player Manager?
One plausible reason is that the Players registered an account with Gametize and logged in using the Facebook connect option, and subsequently interacted with game content. Due to the privacy setti...
Searching for an Experience on App
Before you can access the experiences or project on the app, make sure you've got the Gametize App downloaded on your mobile device. Launch the Gametize mobile application on your mobile device. ...