Gametize Support
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Commenting on a Flashcard or Challenge, on Web
Comments on a Flashcard or Challenge are visible to Players who are able to view the content. Meaning, comments on content in a private Topic are only visible to Players who are invited to the Topi...
What Happens to Team Bonus Points When a Player Is No Longer Part of a Team?
A Player may no longer be part of a Team under the following circumstances: When the Project Admin remove a Player from a team When the Player leaves a team (via web or mobile app) When the Pla...
Downloading Admin Logs Report
NOTE: This feature is available on the Admin Dashboard to Project Owners on the Light, Regular, Premium, and Premium Plus plans on Gametize.com, as well as Enterprise Platform.You may download the ...
What Happens to Team Bonus Points When a Team Has Newly Added Members?
Team Bonus Points may be affected when new Players join a Team. Below, we explain how Team Bonus Points behave under different scenarios.When Can a Team Have Newly Added Members? Project Administra...
Commenting on a Challenge completion, on Web
You are able to leave comments on a Challenge completion. There are 2 ways you can go about this: Via Project Activity Via the Challenge profile Commenting on a Challenge completion via Project A...
Deleting Your Challenge Completion on the Gametize App
Players can delete their own submissions—also known as completions—for open-ended Challenge types: Standard Challenge Photo Challenge Video Challenge Custom Challenge Delete a completion from your ...
Replying to a comment, on Web
You can reply to a comment on a Flashcard or Challenge, Topic, or a Challenge completion. To do so: Go to the comment - on the Flashcard or Challenge, Topic, or Challenge completion. Look for the ...
Checking the Maximum Number of Points Players Can Earn per Content Completion
When creating a Challenge, you can configure multiple point settings that determine how many points Players may earn for each completion. You can easily review the maximum number of points a Player...
Bookmarking a Challenge or Flashcard on App
Bookmarking a Challenge essentially allows you to "save" a Challenge and have easy access when you would like to revisit the Challenge. To do so: Select the Experience/Project, then the Topic wher...
Accessing Project Analytics
Project Analytics provides an overview of Project-wide performance and engagement data. To access Project Analytics: Sign in to your Administrator account and select a Project from the Dashboard. Y...