Gametize Support
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Deleting your Player Account with Gametize
While we are sad to see you leave, we respect your decision to do so. This article covers the following ways to delete your player account with Gametize: To request for account deletion via Player...
Downgrading to a Basic Plan
User Role Availability ✓ Project Owner All paid plan users have the option to downgrade their subscription to a Basic Plan directly. To do so: Sign in to your Administrator account. Go o...
Exporting a Project
Plan Availability ✓ Starter ✓ Light ✓ Regular ✓ Premium ✓ Premium Plus ✓ Enterprise Plans User Role Availability ✓ Project Owner ✓ Project Administrator Gametize offers two export options to help...
Viewing Current and Archived Content on the Admin Dashboard
User Role Availability ✓ Project Owner ✓ Project Administrator From the Admin Dashboard, you can view both Current and Archived content within a Topic. Current content refers to Flashcards...
Scenarios that may occur after a Team Achievement has been awarded
Plan Availability ✓ Regular ✓ Premium ✓ Premium Plus A Team Achievement is awarded to all members of the team when an achievement rule is fulfilled. As part of the team, Players get to ke...
Updating Team Information on Web
If you are the Team Creator (i.e. you’ve created the Team) and your Team is published, you are able to update your Team’s information. To do so: Search and select a Project which you are a Team C...
Updating Team Information on App
If you are the Team Creator (i.e. you’ve created the Team) and your Team is published, you can update your Team’s information. To do so: Search and select an Experience in which you are a Team Cre...
Viewing Players’ Completions - Applying Filters
User Role Availability ✓ Project Owner ✓ Project Administrator ✓ Project Moderator Applying filters when moderating Players’ completions can help to narrow down the search and quicken the...
Canceling the downgrade of a Standard Plan
User Role Availability ✓ Project Owner If you’ve previously triggered a downgrade from a paid plan to the Basic Plan, you can still cancel it before the next renewal date. This ensures your...
More about Topic Analytics - Activity Monitor
There are two sections you can explore within Topic Analytics. This article covers the second section - Activity Monitor. Activity Monitor is the data visualization of your Topic activity, mainly ...