Gametize Support
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Downloading Personality Quiz Report
The Personality Quiz Report consolidates the personality outcomes of the Players who have participated. To do so: From the Admin Dashboard Home, select the Project you wish to download the reports...
[Managing SSO] Disabling SSO for an existing Gametize Administrator account
You have the option to disable SSO for any of your Gametize Administrator account. This would involve de-linking the synced accounts.To do so: Sign in to your Administrator account at https://game...
Deleting an Achievement
Note: This feature is available to Project Owners and Project Administrators on the Admin Dashboard.Deleting an Achievement is irreversible. All related data will be permanently removed, including ...
Creating a Standard Challenge
Note: This feature is available to Project Owners and Project Administrators on the Admin Dashboard.A Standard Challenge allows Players to submit a text response. This Challenge type is useful when...
Viewing all Completions of a Player in a Project
User Role Availability ✓ Project Owner ✓ Project Administrator ✓ Project Moderator On top of viewing all Players' completions, you may view all completions from a single Player in a Project...
Viewing Reward Redemption History
After Players have redeemed Rewards or Admins have redeemed on their behalf, each redemption will be listed in the Redemption History. To view: From Admin Dashboard Home, search for the Project y...
Deleting your Player Account with Gametize
While we are sad to see you leave, we respect your decision to do so. This article covers the following ways to delete your player account with Gametize: To request for account deletion via Player...
Downgrading to a Basic Plan
User Role Availability ✓ Project Owner All paid plan users have the option to downgrade their subscription to a Basic Plan directly. To do so: Sign in to your Administrator account. Go o...
Exporting a Project
Plan Availability ✓ Starter ✓ Light ✓ Regular ✓ Premium ✓ Premium Plus ✓ Enterprise Plans User Role Availability ✓ Project Owner ✓ Project Administrator Gametize offers two export options to help...
Viewing Current and Archived Content on the Admin Dashboard
User Role Availability ✓ Project Owner ✓ Project Administrator From the Admin Dashboard, you can view both Current and Archived content within a Topic. Current content refers to Flashcards...