[Bonus Points] Ability to award bonus points to Players without email address
Answered/Implemented
The current function for awarding bonus points to Players require their email addresses in order to do so.
There are Players who have created accounts or sign in using Facebook, where their email addresses are not captured and revealed to Project Admins, making it impossible for Admins to award these Players bonus points.
An alternative way to select or identify such Players will be extremely helpful.
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Official comment
You can now award bonus points to Player via our Bulk Actions feature, where you can select one or more Players using checkboxes (even if they do not have email addresses). Learn more here: Awarding Bonus Points to Players
Comment actions -
Meanwhile, if you are looking for a workaround, we've got 2 suggestions.
- To award bonus points to Players' completion (do note that this is limited to the following Challenge types - Standard, Photo, Video, and Custom Form Challenge, and if the Player has got a completion on the selected Challenge)
- [recommended] Get Players who did Facebook login to update their profile with an email address (here is a guide on how they can do so). Thereafter, you will be able to award them with bonus points.
If you are looking at suggestion #2 and thinking of ways to contact your Players, you can either:
- Send a Project Announcement to all Players in your Project
- Or send a direct message to individual Players - which you can do so by doing a name search, email address is not required
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