Gametize Support
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[2FA] Signing in to your Administrator account using 2FA Verification
NOTE: This feature is available to Project Owners, Project Administrators and Project Moderators on the Admin Dashboard. Once you have enabled 2FA Verification via your account settings, every time...
Removing Backgrounds in the Project Customizer
NOTE: This feature is available to Project Owners and Project Administrators on the Admin Dashboard. Similarly to when you were uploading a Project Background, you will perform this action in the P...
Removing an image from the Project
NOTE: This feature is available to Project Owners and Project Administrators on the Admin Dashboard. You can remove an uploaded/selected image from various content - Project, Topic, Content, Conten...
Awarding Admin Vote Points to a Player's Completion
Note: This feature is available on the Admin Dashboard to Project Owners and Project Administrators.Admin Vote Points allows you to vote up a Player’s completion and optionally award bonus points. ...
Canceling Reward Collection for Players
Plan Availability ✓ Light ✓ Regular ✓ Premium ✓ Premium Plus User Role Availability ✓ Project Owner ✓ Project Administrator ✓ Project Moderator After successful Reward collectio...
Creating Awardable Actions
User Role Availability ✓ Project Owner ✓ Project Administrator Awardable Actions are key Player actions which you can define and set to award points when those actions are performed. To...
Adjusting Content Frequency
By editing Content Frequency, you can set rules for how often Players can complete a Content.This feature is available for the following Content types: Standard Challenge Photo Challenge Multiple-A...
Locking a Topic
Note: This feature is available to Project Owners and Project Administrators on the Admin Dashboard.By default, Topics are accessible to Players once they are published. You can lock a Topic and re...
Known Limitations of Topic Unlocking Rules
Using Topic unlocking rules allows you to create a structured content flow. There are several behaviours and limitations to be aware of when using this feature. Learn more below.(1) If the Player h...
Transferring Team Ownership, on Web
If you are the Team Creator (i.e. you’ve created the Team) and your Team is published, you are able to update your Team’s information. To do so: Search and select a Project which you are a Team ...