Gametize Support
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Redeeming a Reward for Players
Plan Availability ✓ Light ✓ Regular ✓ Premium ✓ Premium Plus User Role Availability ✓ Project Owner ✓ Project Administrator ✓ Project Moderator Administrators have the ability t...
Changing Topic Privacy
User Role Availability ✓ Project Owner ✓ Project Administrator You can set a Topic to be public or private: A public Topic is accessible to all Players within the Project. A private To...
Downloading Achievement Recipients Report via Achievement Manager
You can download or email a consolidated report containing the recipients of Player or Team Achievements.To download the achievement recipients report: Go to Project Tools and select “Achievement ...
Enabling Topic Activity Reset for Players
Plan Availability ✓ Light ✓ Regular ✓ Premium ✓ Premium Plus User Role Availability ✓ Project Owner ✓ Project Administrator The Topic Activity Reset function allows you to deci...
Joining a Team on Web
If your Project Owner or Administrators allowed Players to join Teams, you will be able to do so via the Gametize Player Web. IMPORTANT NOTES: You are only able to join a Team if You have not...
Joining a Team on App
If your Project Owner or Administrators allowed Players to join Teams, you will be able to do so via the Gametize mobile apps. IMPORTANT NOTES: You are only able to join a Team if You have no...
Accessing Challenge Analytics
Plan Availability ✓Light ✓Regular ✓Premium ✓Premium Plus User Role Availability ✓ Project Owner ✓ Project Administrator ✓ Project Moderator Challenge Analytics is where you ...
[Managing SSO] Why am I required to insert an email address when I sign up using SSO?
The prompt to insert an email address when signing up using SSO appears as you have disallowed Gametize from receiving your email address during the authentication process. Gametize requires you to...
Creating a Video Challenge
Note: This feature is available to Project Owners and Project Administrators on the Admin Dashboard.A Video Challenge requires Players to submit a video to complete the Challenge. This Challenge ty...
Applying a Coupon Code
This article covers the following: To apply a coupon code to a new Plan To apply a coupon code to an Existing Project Subscribing to a New Plan To apply a coupon code: First, create a new Projec...