Gametize Support
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[Managing SSO] Why am I required to insert a password when I disable SSO login?
The prompt to insert a password when disabling SSO for your account(s) appears when there is no associated password with your Administrator account and you are de-linking the last synced account. G...
Image Uploader Interface
User Role Availability ✓ Project Owner ✓ Project Administrator The Image Uploader in the Admin Dashboard allows you to upload, replace, or delete images easily within a clean, dedicated po...
Creating a Photo Challenge
Photo Challenge, as its name suggests, requires Players to submit completion with a Photo. This will be the perfect Challenge if you are looking for one with visual interactions! To create a Photo...
Deleting a Team
Plan Availability ✓ Regular ✓ Premium ✓ Premium Plus User Role Availability ✓ Project Owner ✓ Project Administrator Deleting a Team is a permanent action, removing the following...
Canceling Reward Redemption for Players
Plan Availability ✓ Light ✓ Regular ✓ Premium ✓ Premium Plus User Role Availability ✓ Project Owner ✓ Project Administrator ✓ Project Moderator After successful reward redemptio...
Changing Topic Privacy
User Role Availability ✓ Project Owner ✓ Project Administrator You can set a Topic to be public or private: A public Topic is accessible to all Players within the Project. A private To...
Downloading Achievement Recipients Report via Achievement Manager
You can download a consolidated report of all the player or team recipients of the respective achievements. To do so: Go to Project Tools and select “Achievement Manager”. Depending on which re...
Enabling Topic Activity Reset for Players
Plan Availability ✓ Light ✓ Regular ✓ Premium ✓ Premium Plus User Role Availability ✓ Project Owner ✓ Project Administrator The Topic Activity Reset function allows you to deci...
Joining a Team on Web
If your Project Owner or Administrators allowed Players to join Teams, you will be able to do so via the Gametize Player Web. IMPORTANT NOTES: You are only able to join a Team if You have not...
Joining a Team on App
If your Project Owner or Administrators allowed Players to join Teams, you will be able to do so via the Gametize mobile apps. IMPORTANT NOTES: You are only able to join a Team if You have no...