Gametize Support
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[Managing SSO] Disabling SSO for an existing Gametize Administrator account
You have the option to disable SSO for any of your Gametize Administrator account. This would involve de-linking the synced accounts.To do so: Sign in to your Administrator account. Navigate to t...
Deleting an Achievement
Note: This feature is available to Project Owners and Project Administrators on the Admin Dashboard.Deleting an Achievement is irreversible. All related data will be permanently removed, including ...
Creating a Standard Challenge
Note: This feature is available to Project Owners and Project Administrators on the Admin Dashboard.A Standard Challenge allows Players to submit a text response. This Challenge type is useful when...
Viewing all Completions of a Player in a Project
Note: This feature is available on the Admin Dashboard to Project Owners, Project Administrators, and Project Moderators.Use Completions Moderation to view all Challenge completions submitted by a ...
Viewing Reward Redemption History
Note: This feature is available to Project Owners, Project Administrators and Project Moderators on the Admin Dashboard.After Players have redeemed a Reward, or Administrators have redeemed a Rewar...
Deleting your Player Account with Gametize
While we are sad to see you leave, we respect your decision to do so. This article covers the following ways to delete your player account with Gametize: To request for account deletion via Player...
Downgrading to a Basic Plan
User Role Availability ✓ Project Owner All paid plan users have the option to downgrade their subscription to a Basic Plan directly. To do so: Sign in to your Administrator account. Go o...
Exporting a Project
NOTE: This feature is available to Project Owners and Project Administrators on the Admin Dashboard. Gametize offers two export options to help Project Administrators retrieve and manage their proj...
Viewing Current and Archived Content on the Admin Dashboard
NOTE: This feature is available to Project Owners and Project Administrators on the Admin Dashboard. From the Admin Dashboard, you can view both Current and Archived content within a Topic. Current...
Scenarios that may occur after a Team Achievement has been awarded
A Team Achievement is awarded to all members of a Team when its unlocking rules are fulfilled. The Achievement then appears on each Team member’s profile. The table below summarises what happens to...