Gametize Support
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Editing Sign in Email Address as an Administrator
NOTE: After changing your email address, you are required to activate your account again before you can sign in next time. Make sure to use a valid email address that allows you to receive imp...
Retrieving Topic ID
NOTE: This feature is available to Project Owners, Project Administrators and Project Moderators on the Admin Dashboard. After a Topic is created, a unique numeric Topic ID is automatically generat...
Downloading Votes Report
Plan Availability ✓Light ✓Regular ✓Premium ✓Premium Plus User Role Availability ✓ Project Owner ✓ Project Administrator ✓ Project Moderator Downloading Votes Report allows y...
Deleting Topic Categories
You can delete Topic Categories that are no longer needed.To delete a Topic Category: From the Project Manager page, click "Manage Topic Categories". In the Topic Categories Manager pop-up window,...
Viewing chat messages with another Player, on Web
Messages you send here go directly to the Player you started the chat with. To view the messages you have sent or view the replies from the Player: Search for a Project. Launch the Inbox by clicki...
Viewing chat messages with another Player, on App
Messages you send here go directly to the Player you started the chat with. This article covers the following: Viewing chat messages with another Player on Gametize App 1.0 Viewing chat messages ...
Retrieving Project ID
NOTE: This feature is available to Project Owners, Project Administrators and Project Moderators on the Admin Dashboard. Project ID, a system-generated unique numeric ID, is helpful when a Player s...
How is my renewal date determined?
All Projects subscribed to a paid plan on the Gametize platform are set to auto-renew—either monthly or yearly are based on GMT +0.To view your renewal date, sign in to your Admin Dashboard at http...
Reordering Achievements
Note: This feature is available to Project Owners and Project Administrators on the Admin Dashboard.You may determine the order of the Achievements displayed when previewed by Players. To reorder A...
[Dashboard UI] Questions we need help answering
We are constantly keeping an eye out for improving the Gametize Dashboard UI. Following are some of the things we’re hoping to find out or get feedback on. Look and Feel How does the new UI look...