Gametize Support
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Starting on a Basic Plan
Gametize’s Basic Plan offers all Premium features for up to 10 players, making it perfect for planning and testing your content before proceeding to a paid subscription. Information about the vario...
Calendar View on App
The calendar view feature displays events' dates and times for the contents in the Project in a calendar layout. This feature enhances organization and engagement by making it easier for players to...
What is in the Basic Plan?
The Basic Plan is Gametize’s free forever option, designed for individuals who want to explore the platform on a small scale. It’s perfect for planning and testing your content before upgrading to ...
What is the Account Suspension Policy?
User account suspension is usually due to signing in to the Admin Dashboard with the wrong password. The Player Web and the Gametize Mobile Apps do not have a suspension mechanism. Therefore, users...
Viewing Certificates on Web
NOTE: Certificates are currently only accessible on Gametize app and Player Web. Sign in at https://app.gametize.com/. Search for the Project where you would like to view certificates issued to yo...
Viewing Certificates on App
There are 2 ways to access and view the certificates issued: via Project Home Page via the User Avatar NOTE: Certificates are currently only accessible on Gametize app and Player Web.To view the c...
Creating a Discussions Post on App
If the discussions feature is enabled in a Project, you are able to start some engaging conversations there! NOTE: Discussions are currently only supported on Gametize app and Player Web. Tap on th...
Creating a Certificate
Certificates are the first digital credential features introduced on the Gametize Platform, enabling administrators to issue certificates to players when they reach certain milestones. Similar to a...
Enabling Discussions Board
Gametize Discussions provides a space where users can have open conversations and improve engagement through features such as mentions, tagging, and search. Users can explore and contribute to a wi...
What Excel file types are accepted on the Admin Dashboard?
We are pleased to announce that Project Administrators can now upload Excel files in "Excel Workbook (.xlsx)" format via the Admin Dashboard. NOTES: Please note that Excel files in .xls form...