Gametize Support
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[BETA] Enabling Discussions Board
Gametize Discussions offers a space where users can have more open and varied conversations and improve engagement with features such as mentions, tagging, and a user-friendly search function. This...
What Excel file types are accepted on the Admin Dashboard?
We are pleased to announce that Project Administrators can now upload Excel files in "Excel Workbook (.xlsx)" format via the Admin Dashboard. NOTES: Please note that Excel files in .xls form...
[Beta] Gametize KnowBe4 Integration
Note: This feature is available only on Enterprise PlatformKnowBe4 Integration allows Gametize to setup API Integration with KnowBe4 and set custom requirements to complete functions within Gametiz...
Support for Standard Plans
Our Support Ninjas working hours are from SGT 9 a.m. to 6 p.m. While we cannot guarantee a response time, we will prioritize swift responses, particularly for critical issues. We may extend our sup...
How to enable geolocation for your Enterprise Platform
Note: This feature is available only on Enterprise PlatformTo support geolocation tagging to your challenges and enable map views on your apps, the Gametize Platform provides Google Maps integratio...
Is there a way to download all photos submitted by Players?
Our platform currently does not support completion reports with images to be downloaded by Project Administrators, but here is a community post that will share some workarounds: https://support.gam...
Why is a foreign transaction fee charged to my credit card?
A foreign transaction fee may be charged by your bank if you make a payment in a foreign currency or make a purchase online from an overseas merchant. For example, a Singapore online merchant displ...
How to retrieve URL from Facebook and Instagram?
This article will cover the steps on how to retrieve URLs to be embedded in a Flashcard or Challenge from the following platform: From Facebook From Instagram Retrieve URLs from Facebook You ma...
What is Gametize App 2.0?
We are pleased to announce that the Gametize App 2.0 is now available on the Apple App Store and Google Play Store! Join this Project to find out more about Gametize App 2.0: https://gametize.com/g...
[Beta] Gametize Slack Integration
Note: This integration is only available on Enterprise Platform.Slack Integration allows the Super Admin to notify players on features, announcements, leaderboard status, and remind inactive player...