Gametize Support
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Publishing or Unpublishing an Achievement
User Role Availability ✓ Project Owner ✓ Project Administrator Once you are done creating an Achievement, it is automatically published. To publish or unpublish an Achievement: Go to Proj...
Using a Project Template
User Role Availability ✓ Project Owner Using a Project Template while creating a new Project is a great start to building your game. Each Project template is curated with a specific use case in mi...
Editing a Team's Details
Plan Availability ✓ Regular ✓ Premium ✓ Premium Plus User Role Availability ✓ Project Owner ✓ Project Administrator To edit a Team’s details: Select the Project where you wish...
Creating Rewards to be awarded by Admin-only
Reward redemption is typically a Player action, but Admins do have the option to create a Reward that only allows Admins to redeem on the Player's behalf. To enable the option: From Admin Dashboa...
Changing Active Card
Your active card is the credit card that will be charged when you subscribe to a new plan, upgrade your plan, or renew an existing subscription.You can store multiple credit cards on your account, ...
Player Settings Page
Forms on the Settings page have been refined with several fields removed, leaving just the necessary ones. To access the settings page: Click on and select Settings. Scroll down the page and edi...
How do I seek help or provide feedback while beta testing?
If you encounter any error, see anything out of the norm or have trouble navigating the Beta Site, seek for support just like how you usually will. Look for at the bottom righthand corner of the...
Do we get referral fees as a Channel Partner?
As a Channel Partner, you will receive 2 forms of incentives; Direct Accounts Incentives and Referral Incentives. Direct Accounts Incentives – a direct percentage(%) discount offered immediately t...
Editing Email Template - Invitation to Project (for New Users)
Invitation to Project (for New Users) is one of the seven types of email templates for customization via the Email Editor. To begin editing What you cannot edit What you can edit To begin: Go ...
[MODERATOR] Moderating Completions
NOTE: Completions are Players' submissions when they attempt a Challenge. Moderating Completions is up to the discretion of the Administrators and Moderators and typically happen for rea...