Gametize Support
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Adding Projects to the Packages
Note: This feature is only available for Super Admin on the Enterprise Platform.Packages are where you manage the group of Projects you wish to display on your white-label web or app. In other word...
What are the differences between the legacy and new pricing plans?
There are 3 key differences between the old/legacy and new pricing plans. Prices of the subscription plans Introducing new subscription plan types - White Label Plan and Basic Plan Features av...
How do I purchase service hours?
Service hours are typically purchased when you would like to achieve objectives beyond what you see with our Standard Plans. There are 2 ways that you can purchase services hours to engage our Game...
Searching for Projects on Web
Other than the Gametize mobile apps, you can also search for your Project via the Web. To do so: Open up the Player Web interface via this direct link: https://app.gametize.com/. Log in or registe...
My payment failed, what do I do?
When you receive a failed payment notice from Gametize, it is commonly due to one of the following reasons: Insufficient funds in the active card Banks or card issuers block payments due to differe...
Creating a Player Achievement
Note: This feature is available to Project Owners and Project Administrators on the Admin Dashboard.A Player Achievement is a Project-wide feature that individual Players can unlock by completing a...
Enabling or Disabling Teams in a Project
Plan Availability ✓ Regular ✓ Premium ✓ Premium Plus User Role Availability ✓ Project Owner ✓ Project Administrator For Players to interact with the various Team functions (e.g....
[Dashboard UI] Collapsible Navigation (left) Sidebar
The left navigation sidebar contains all Project-related options. Even in its collapsed view, you can see information and access functions like the following: Direct Access to the Main DashboardA...
How do I join the beta testing？
Firstly, to join the beta testing, you would need to be a Project Administrator (sign up for an account now!). Right now, Gametize is only conducting public beta testing on the Admin Dashboard (and...
Can I Cancel My Channel Partner Agreement at Any Time?
The Channel Partner agreement may be terminated by mutual agreement, with at least 30 days’ prior notice to the other party.Please refer to your signed agreement for the terms that apply to your or...