Gametize Support
- Total activity 2726
- Last activity
- Member since
- Following 0 users
- Followed by 0 users
- Votes 25
- Subscriptions 1292
Articles
Recent activity by Gametize Support Sort by recent activity-
How to resend email invites to people who haven't started playing?
We do not have resend functionality on our platform. As such, we are unable to resend the invitation email to the players who have not started playing. NOTE: If you are inviting a Player with ...
Why are some characters or symbols not displayed?
We currently do not have full support for foreign languages characters and special symbols. This may cause issues with characters or symbols not working in the Admin Dashboard (e.g Email Template E...
Can I subscribe for just one month? And what is the cancellation policy?
If you do not wish to continue the paid plan subscription, you can downgrade to a Free Plan before the next renewal period. After triggering the downgrade, take note of the following: The downgrad...
How does Gametize Account Balance work on our platform?
Gametize Account Balance are credits that can be used to offset any future invoices or payments in your account. Account Balance can be credited by authorized personnel in Gametize or purchased on ...
Enable Push Notifications
User Role Availability ✓ Project Owner ✓ Project Administrator Push notifications are clickable pop-up messages that appear on the mobile device. They serve as a quick communication channel to co...
White-label Plan: Preparation Lifecycle and Schedule
Once you have confirmed your Annual subscription for the White-label Plan, the typical turnaround time will be 3-4 weeks. We will add the equivalent period of preparation to the subscription period...
Accessing Super Admin Functions
Note: Only Super Admin can access this feature on the Enterprise PlatformIf your account has been granted Super Admin access, you will be able to navigate to the Super Admin functions.To access the...
What are the accepted payment methods for Standard plans?
At Gametize, we accept the following payment methods for all of our monthly and annual Standard plans:1. Direct payment via credit cardGametize accepts major credit cards, and you can learn more ab...
General FAQs about the Gametize Nonprofit Pricing Scheme
We are thrilled to make an impact in the non-profit world, and want to make Gametize more accessible for you to create gamified experiences for a good cause. Learn more our non-profit pricing schem...
Can Admins change the default system language for a Project?
Imagine this: You are an Admin and have created your Project content in Swedish. Can you also control the system language that your players are viewing the Project in, i.e. set a default language f...