Gametize Support
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Viewing Teams in a Project on Web
If the team feature is enabled in a Project, as a Player, you are able to view the team(s) information in detail. You may do so even if you do not belong to any team. Viewing your own team Viewin...
Viewing Teams in a Project on App
This article covers the following: Viewing Teams in a Project on Gametize App Viewing your own team Viewing other teams in the Project Viewing Teams in a Project on Gametize App If the team...
Signing out as a Player
You may sign out of your Player account via the web browser or the Gametize app. This article covers the following: Signing out as a Player via the web browser Signing out as a Player via Gametize...
Sending Notification to a Team
Plan Availability ✓ Regular ✓ Premium ✓ Premium Plus User Role Availability ✓ Project Owner ✓ Project Administrator You may utilize Team Notification to send a specific message ...
Deleting a Reward
Note: This feature is available to Project Owners and Project Administrators on the Admin Dashboard.Important: Deleting a Reward is irreversible and will permanently remove all related data. The Re...
What type of training does Gametize offer?
We offer the following: Gametize Certification Training (https://corp.gametize.com/masterclass-2020/) Crash course(s) in gamification concepts (https://corp.gametize.com/masterclass/) For more in...
Changing subscription on a Standard Plan, upgrade or downgrade
User Role Availability ✓ Project Owner Changing a subscription on a Standard Plan can involve downgrading or upgrading to other paid plans and the option to do so is only available for paid...
Scheduling a Topic to Publish
Note: This feature is available on the Admin Dashboard to Project Owners and Project Administrators.Schedule a Topic to publish automatically on a specified date and time. Setting a publish date an...
Accessing Topic Analytics
Plan Availability ✓Light ✓Regular ✓Premium ✓Premium Plus User Role Availability ✓ Project Owner ✓ Project Administrator ✓ Project Moderator Topic Analytics is where you view...
How do I delete a Player's account?
Administrators do not have the power to delete someone's account. However, you can remove a player from your Project. Do note that: If your Project is Public, a Player can rejoin Project after be...