Gametize Support
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[Managing SSO] Enabling SSO for an existing Gametize account
This article answers the question: “I already have a Gametize Administrator account. How can I sign in using SSO?”Even if you did not create an Administrator Account using SSO, you still have the o...
Viewing Teams in a Project on Web
If the team feature is enabled in a Project, as a Player, you are able to view the team(s) information in detail. You may do so even if you do not belong to any team. Viewing your own team Viewin...
Viewing Teams in a Project on App
This article covers the following: Viewing Teams in a Project on Gametize App Viewing your own team Viewing other teams in the Project Viewing Teams in a Project on Gametize App If the team...
Signing out as a Player
You may sign out of your Player account via the web browser or the Gametize app. This article covers the following: Signing out as a Player via the web browser Signing out as a Player via Gametize...
Sending Notification to a Team
Plan Availability ✓ Regular ✓ Premium ✓ Premium Plus User Role Availability ✓ Project Owner ✓ Project Administrator You may utilize Team Notification to send a specific message ...
Deleting a Reward
NOTE: Deleting a Reward is an irreversible action, removing all related data. This will remove the Reward from the Players' redemption history at the same time. To do so: From ...
What type of training does Gametize offer?
We offer the following: Gametize Certification Training (https://corp.gametize.com/masterclass-2020/) Crash course(s) in gamification concepts (https://corp.gametize.com/masterclass/) For more in...
Changing subscription on a Standard Plan, upgrade or downgrade
User Role Availability ✓ Project Owner Changing a subscription on a Standard Plan can involve downgrading or upgrading to other paid plans and the option to do so is only available for paid...
Scheduling to publish a Topic
User Role Availability ✓ Project Owner ✓ Project Administrator Scheduling to publish a Topic allows you to publish the selected topic at the specified date and time. Setting a publish ...
Accessing Topic Analytics
Plan Availability ✓Light ✓Regular ✓Premium ✓Premium Plus User Role Availability ✓ Project Owner ✓ Project Administrator ✓ Project Moderator Topic Analytics is where you view...