Gametize Support
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Resetting Password as a Player
Similar to how you sign in as a Player, you can reset your password via the player web or the Gametize app. You can do so in 2 ways: By triggering “Forgot your password?” Via Player Web Via Game...
Understanding User Roles on Gametize
On the Gametize Platform, there are different user roles, each with distinct access rights to certain features and functions. There are a total of 4 roles: Project Owner Project Administrator Pro...
Publishing or Unpublishing a Topic
NOTE: This feature is available to Project Owners and Project Administrators on the Admin Dashboard. Important: You need at least one published Flashcard or Challenge in the Topic before you are ...
Removing multiple Players from a Project
NOTE: This feature is available to Project Owners, Project Administrators and Project Moderators on the Admin Dashboard. Important: Removing Players from a Project permanently deletes their Player-...
Adding Players to a single Team
Plan Availability ✓ Regular ✓ Premium ✓ Premium Plus User Role Availability ✓ Project Owner ✓ Project Administrator ✓ Project Moderator NOTE: A Player has to have an ex...
Transferring Project Ownership
Note: This feature is only available for Super Admin on the Enterprise Platform.Transferring Project ownership entails giving up the Project Owner's access to a specific Project and passing it on t...
Creating a Reorder The Objects Challenge
Note: This feature is available to Project Owners and Project Administrators on the Admin Dashboard.Reorder The Objects is a word game Challenge, where Players get to drag and drop the given option...
Broadcasting Inbox Message to all Users in a Project
Note: This feature is only available for Super Admin on the Enterprise Platform.This is a Project message, where you broadcast a message to all users in a specific Project. This is where you make t...
Downloading Player Achievement Recipients Report
Plan Availability ✓Light ✓Regular ✓Premium ✓Premium Plus User Role Availability ✓ Project Owner ✓ Project Administrator ✓ Project Moderator The Player Achievement Recipients...
Viewing Players assigned to a Challenge in a Shuffle Mode Topic
NOTE: This feature is available to Project Owners and Project Administrators on the Admin Dashboard. You can view the list of Players who have been assigned a specific Challenge in a Shuffle Mode T...