Gametize Support
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Resetting Topic Activity, on Web
Topic Activity Reset, if enabled by Project Admins, is a great option if you would like to reattempt all Challenges in the selected Topic. It allows you to remove activities from Challenge types wh...
Allowing Players to create Teams
Plan Availability ✓ Regular ✓ Premium ✓ Premium Plus User Role Availability ✓ Project Owner ✓ Project Administrator By default, only Project Owners and Administrators are able ...
Editing Sign in Email Address as an Administrator
NOTE: After changing your email address, you are required to activate your account again before you can sign in next time. Make sure to use a valid email address that allows you to receive imp...
Retrieving Topic ID
User Role Availability ✓ Project Owner ✓ Project Administrator ✓ Project Moderator After a Topic is created, a unique numeric Topic ID is automatically generated. To retrieve the Topic ID: From...
Downloading Votes Report
Plan Availability ✓Light ✓Regular ✓Premium ✓Premium Plus User Role Availability ✓ Project Owner ✓ Project Administrator ✓ Project Moderator Downloading Votes Report allows y...
Deleting Topic Categories
You can delete Topic Categories that are no longer needed.To delete a Topic Category: From the Project Manager page, click "Manage Topic Categories". In the Topic Categories Manager pop-up window,...
Viewing chat messages with another Player, on Web
Messages you send here go directly to the Player you started the chat with. To view the messages you have sent or view the replies from the Player: Search for a Project. Launch the Inbox by clicki...
Viewing chat messages with another Player, on App
Messages you send here go directly to the Player you started the chat with. This article covers the following: Viewing chat messages with another Player on Gametize App 1.0 Viewing chat messages ...
Retrieving Project ID
User Role Availability ✓ Project Owner ✓ Project Administrator ✓ Project Moderator Project ID, a system-generated unique numeric ID, is helpful when a Player searches for your Project via the mo...
How is my renewal date determined?
All Projects subscribed to a paid plan on the Gametize platform are set to auto-renew—either monthly or yearly are based on GMT +0.To view your renewal date, sign in to your Admin Dashboard at http...