Gametize Support
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Downloading Project Report
Downloading the Project Report allows you an overview of all the content that you have created in a Project - Topics, Challenges and Flashcards, as well as their associated data. To do so: From t...
Duplicating a Project
Note: This feature is only available for Super Admin on the Enterprise Platform.Duplicating a Project copies all content, including Project configurations, settings, and images All Topic content wi...
More about the White-label Plan
Here’s what you need to know about the White-label Plan. The following are available for the White-label Plan subscription: White-label Web or App: where you can have a bespoke web and/or app (fi...
Reordering Topic Categories
You can change the display order of Topic Categories to control how they appear to Players.To reorder Topic Categories: From the Project Manager page, click "Manage Topic Categories". In the Topic...
Viewing Project Enquiries sent via forms, in Web
You can find 3 types of Projects Enquiries forms on the app - Challenge enquiry, reporting on another Player and reporting on a Challenge completion. After sending in these forms to the Project Ad...
How can I log in to my Admin account using SSO?
After you have created an Admin account using SSO or linked your accounts, you may log in using the SSO. To do so, follow the guiding steps here!
Viewing Project Enquiries sent via forms, in App
You can find 3 types of Projects Enquiries forms on the app - Challenge enquiry, reporting on another Player, and reporting on a Challenge completion. After sending in these forms to the Project A...
Viewing and Sending Project Announcements to Players, via News
User Role Availability ✓ Project Owner ✓ Project Administrator ✓ Project Moderator You can view and send Project Announcements to all Players in a selected Project. NOTES: Project Owner, Adminis...
Removing Experiences on App
Using your Player account, you are able to curate the Experience/Projects that appear in your “Experiences” list. To do so: Sign in to the Gametize App 2.0. Tap on "Experiences". Insert a keyword...
Refund Policy
Our refund policy allows for a full refund on all paid plans available, within 14 days of purchase/ renewal, and if the product has not been fulfilled, e.g. a white-label app (if applicable). For r...