Gametize Support
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What are Enhancement Hours?
Enhancement Hours are similar to Service Hours and are offered as part of an Enterprise Plan contract. Project Managers will draw either fully or partially from the pool of Enhancement Hours that i...
Editing Preferred Timezone as an Administrator
Editing your preferred timezone enables you to schedule the publishing/expiry of a topic or content based on the timezone you have selected for your account. To do so: Navigate to the Account sett...
Creating Challenges in a Shuffle Mode Topic
User Role Availability ✓ Project Owner ✓ Project Administrator Creating Contents in a Shuffle Mode Topic is just like creating Contents in a Standard Topic except Flashcards and Minigames ...
Using a Flashcard Template
Note: This feature is available to Project Owners and Project Administrators on the Admin Dashboard. Flashcard Templates help you create Flashcards faster by starting from a pre-built format. Each ...
Creating a Player account
You can create a Player account via the Player Web or the Gametize mobile apps using your email address. You can also sign in with a supported Single Sign On (SSO) provider. This article covers the...
Sharing a Project via Web
As a Player, you can share the Project that you have joined with other Players (or even new users). There are 2 ways to go so: Via your “my games” collection From within the selected Project To...
Accessing Topic Tools
User Role Availability ✓ Project Owner ✓ Project Administrator Topic Tools contains all functions related to managing a Topic. You can think of it as a subset of Project Tools, focused specifica...
Is my personal information shared with third parties?
NOTE: Gametize holds Administrators to the same standards of data protection as we do. However, Gametize does not control how Administrators or their third parties choose to share or disclose...
In-app Notification: Sending Notification to a Single Player
Note: This feature is only available for Super Admin on the Enterprise Platform.This is a Project Notification, which allows you to broadcast an in-app notification to a Single Player.To send an in...
Downloading Project Report
Downloading the Project Report allows you an overview of all the content that you have created in a Project - Topics, Challenges and Flashcards, as well as their associated data. To do so: From t...