Where to go for help

Facing some difficulties creating games using Gametize? No fret! Our Gametize Support Ninjas have prepared a treasure trove of resources to guide you every step of the way!

1. Knowledge Base
2. Community
3. Gametize Support

1) Gametize Knowledge Base

This is exactly where you are right now!

The Knowledge Base is a library of Product Support articles, specially curated by our team of Support Ninjas. Everything you need to know to keep the game creation process going is in this space. Do a quick search and you will find the answers to all your questions.

2) Gametize Community

The Gametize Community at https://support.gametize.com/hc/en-gb/community/topics is a help forum populated with expert advice and Tips and Tricks from longtime users, Community Managers, and Gametize employees.

This is where you keep up with Gametize’s latest News and Updates - Product Roadmap, Feature Updates and more. This is also where you can drop feedbacks and suggestions on new features you would like to see on the Gametize Platform. Join the conversation today! 

3) Gametize Support

Cannot find your answers in the Knowledge Base and Community? This is where you get in touch with the Support Ninjas from Gametize. There are 2 ways to do so: 

1) Sending a Ticket Request

You can send a Ticket Request via the Gametize Zendesk platform. To access,

1. Go to Gametize Zendesk at https://support.gametize.com 
2. Look for Submit a request at the top right corner. 
3. Fill in the necessary fields and click submit!

2) Sending an email 

The Gametize Support Ninjas correspond via email as well! Simply send in your request to support@gametize.com.