Gametize Support
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Commenting on a Flashcard or Challenge, on Web
Comments on a Flashcard or Challenge are visible to Players who are able to view the content. Meaning, comments on content in a private Topic are only visible to Players who are invited to the Topi...
What Happens to Team Bonus Points When a Player Is No Longer Part of a Team?
A Player may no longer be part of a Team under the following circumstances: When the Project Admin remove a Player from a team When the Player leaves a team (via web or mobile app) When the Pla...
Downloading Admin Logs Report
Plan Availability Regular ✓ Premium ✓ Premium Plus ✓ Enterprise Plans User Role Availability ✓ Project Owner You may download the Admin Logs as an Excel file in the following methods: A...
What Happens to Team Bonus Points When a Team Has Newly Added Members?
Team Bonus Points may be affected when new Players join a Team. Below, we explain how Team Bonus Points behave under different scenarios.When Can a Team Have Newly Added Members? Project Administra...
Commenting on a Challenge completion, on Web
You are able to leave comments on a Challenge completion. There are 2 ways you can go about this: Via Project Activity Via the Challenge profile Commenting on a Challenge completion via Project A...
Deleting your Challenge completion on App
NOTE: You may only delete your completion in open-ended Challenges types, i.e. Standard Challenge, Photo Challenge, and Custom Form Challenge. There are 3 ways to go about deleting your s...
Replying to a comment, on Web
You can reply to a comment on a Flashcard or Challenge, Topic, or a Challenge completion. To do so: Go to the comment - on the Flashcard or Challenge, Topic, or Challenge completion. Look for the ...
Checking the Maximum Number of Points Players Can Earn per Content Completion
When creating a Challenge, you can configure multiple points settings that determine how many points Players may earn for each completion. You can easily review the maximum number of points a Playe...
Bookmarking a Challenge or Flashcard on App
Bookmarking a Challenge essentially allows you to "save" a Challenge and have easy access when you would like to revisit the Challenge. To do so: Select the Experience/Project, then the Topic wher...
Accessing Project Analytics
Project Analytics provides an overview of Project-wide performance and engagement data. To access Project Analytics: Sign in to your Administrator account and select a Project from the Dashboard. Y...