Gametize Support
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Persistent Content Information
Project and Topic Icons, Titles and Descriptions often tell the story of the game or carry instructions on how to navigate through. The new Player interface on web now has a dedicated space for the...
Viewing Project Billing and Usage
User Role Availability ✓ Project Owner The Project Billing & Usage section allows the Project Owner to view key information about the project’s subscription plan and usage.How to View Project Bill...
Inserting a Project Code
User Role Availability ✓ Project Owner ✓ Project Administrator Project Code is a optional field to fill in when creating a Project and can be used by Players to access your Project via the web ...
Resetting Password as a Player
Similar to how you sign in as a Player, you can reset your password via the player web or the Gametize app. You can do so in 2 ways: By triggering “Forgot your password?” Via Player Web Via Game...
Understanding User Roles on Gametize
On the Gametize Platform, there are different user roles, each with distinct access rights to certain features and functions. There are a total of 4 roles: Project Owner Project Administrator Pro...
Publishing or Unpublishing a Topic
User Role Availability ✓ Project Owner ✓ Project Administrator NOTE: You need at least one published Flashcard or Challenge in the Topic before you are able to publish it. Unlike ...
Removing multiple Players from a Project
User Role Availability ✓ Project Owner ✓ Project Administrator ✓ Project Moderator NOTE: Removing Players from Project is an irreversible action, deleting all Player related data su...
Adding Players to a single Team
Plan Availability ✓ Regular ✓ Premium ✓ Premium Plus User Role Availability ✓ Project Owner ✓ Project Administrator ✓ Project Moderator NOTE: A Player has to have an ex...
Creating a Reorder The Objects Challenge
Note: This feature is available to Project Owners and Project Administrators on the Admin Dashboard.Reorder The Objects is a word game Challenge, where Players get to drag and drop the given option...
Managing the Image Library Manager
Note: This feature is only available for Super Admin on the Enterprise Platform.The Image Library Manager allows Super Admins to upload, organize, and manage images used across projects on the Ente...