Gametize Support
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Downloading Activity Report
Downloading Activity Report allows you to observe and analyze your Players’ activity in the form of total points earned, bonus points earned, Achievements unlocked and Rewards being redeemed. There...
Editing Security Settings as an Administrator
As an Administrator, there are a couple of security settings that you are able to manipulate. To do so: Navigate to the Account settings page. On the Settings page, click on the third tab - “Se...
Sending a direct message to a Player as an Administrator, via Messages
User Role Availability ✓ Project Owner ✓ Project Administrator ✓ Project Moderator You can search for any Player in a selected Project and send a direct message. To do so: On the Admin Dashboard, ...
Reporting on another Player on Web
If, as a Player, you observe any suspicious activity from a particular Player, this function allows you to report on the Player in the Project. To do so: Search for the Player you wish to report ...
Reporting on another Player on App
If, as a Player, you observe any suspicious activity from a particular Player, this function allows you to report on the Player in the Project. To do so: Search for the Player you wish to report o...
Notification options for newly created Content
User Role Availability ✓ Project Owner ✓ Project Administrator NOTE: Notification options are available only when creating a new Content. Notifications can be enabled only if both the Topic a...
Persistent Content Information
Project and Topic Icons, Titles and Descriptions often tell the story of the game or carry instructions on how to navigate through. The new Player interface on web now has a dedicated space for the...
Viewing Project Billing and Usage
User Role Availability ✓ Project Owner The Project Billing & Usage section allows the Project Owner to view key information about the project’s subscription plan and usage.How to View Project Bill...
Inserting a Project Code
User Role Availability ✓ Project Owner ✓ Project Administrator Project Code is a optional field to fill in when creating a Project and can be used by Players to access your Project via the web ...
Resetting Password as a Player
Similar to how you sign in as a Player, you can reset your password via the player web or the Gametize app. You can do so in 2 ways: By triggering “Forgot your password?” Via Player Web Via Game...