Gametize Support
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[MODERATOR] Moderating Comments
NOTE: A comment can be made about the content of a Topic, the content of a Challenge, or the completion of other Players. To do so: From Admin Dashboard Home, search for the Proj...
More about Project Analytics - Completion Summary
Plan Availability ✓ Light ✓ Regular ✓ Premium ✓ Premium Plus User Role Availability ✓ Project Owner ✓ Project Administrator ✓ Project Moderator Completion Summary provides an ov...
Creating a Watch a Video Challenge
Watch a Video Challenge is designed to ensure full engagement with video content. Players must finish watching the video before they are allowed to complete the Challenge and earn any points, makin...
Adding Event Details for Content
Project Administrators can add event details, such as dates and times, to content. These details will be displayed in a calendar view, making it easier for Players to track upcoming activities and ...
Updating User Details as an Super Admin
Note: This feature is only available for Super Admin on the Enterprise Platform.As a Super Admin, you can update user details such as Name, Email, and Avatar via the Admin Dashboard. Please note th...
Enabling Reward Variations
Plan Availability ✓ Light ✓ Regular ✓ Premium ✓ Premium Plus User Role Availability ✓ Project Owner ✓ Project Administrator You may enable Reward Variation where players can sel...
Broadcasting Message to all Administrators
Note: This feature is only available for Super Admin on the Enterprise Platform.This is a project message, where you broadcast a message to all administrators.To broadcast a message to all administ...
Requesting for password reset on behalf of Players who cannot receive email notification from Gametize
Plan Availability ✓ Premium ✓ Premium Plus User Role Availability ✓ Project Owner ✓ Project Administrator Important notice! This service will require the Subscriptions o...
Editing Challenges in a Shuffle Mode Topic
User Role Availability ✓ Project Owner ✓ Project Administrator Editing Challenges in a Shuffle Mode is similar to editing Challenges in a Standard Topic. Aside from settings that are unava...
Resetting Topic Activity, on App
Topic Activity Reset, if enabled by Project Admins, is a great option if you would like to reattempt all Challenges in the selected Topic. It allows you to remove activities from Challenge types th...