Gametize Support
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Can I change my renewal date?
The renewal date corresponds to the day you create and subscribe to a Project, and this cannot be changed.The only way to change the renewal date to one that you desire is to delete the existing Pr...
Viewing enquiries sent in by Players, via Messages
NOTE: This feature is available to Project Owners, Project Administrators and Project Moderators on the Admin Dashboard. As a Project Owner, Administrator, or Moderator, you are able to view enquir...
Editing an Achievement
Note: This feature is available to Project Owners and Project Administrators on the Admin Dashboard.You can edit an Achievement after it has been created. This is useful when you need to update the...
How do I remove myself from the beta testing?
There is no additional step needed to remove yourself from the beta testing. Simply log out from the Beta Site. Switch over to Gametize.com. Sign in as you usually do as a Project Administrator ...
Is there a limit to the number of complimentary training session for Channel Partners?
Our Channel Partners are entitled to a once-a-year training online training session that will be approximately 2-Hours long, with no limits to the number of participants. You can also request to p...
Signing in as a Player
Signing in as a Player brings you to the Player home page, where you can browse and view available Projects. You can sign in to Player Web or the Gametize mobile apps using your email address or si...
Editing Email Template - Invitation to Topic
Invitation to Topic is one of the seven types of email templates available for customization via the Email Editor. To begin editing What you cannot edit What you can edit To begin: Go to the Em...
[MODERATOR] Moderating Comments
NOTE: A comment can be made about the content of a Topic, the content of a Challenge, or the completion of other Players. To do so: From Admin Dashboard Home, search for the Proj...
More about Project Analytics - Completion Summary
Plan Availability ✓ Light ✓ Regular ✓ Premium ✓ Premium Plus User Role Availability ✓ Project Owner ✓ Project Administrator ✓ Project Moderator Completion Summary provides an ov...
Accessing Platform Analytics
Note: This feature is only available for Super Admin on the Enterprise Platform.Platform Analytics allows Super Admins to monitor overall activity and performance across all Projects on the Gametiz...