Gametize Support
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User Details Change Request
There are a few ways to update one’s user details such as email address or password. This article will cover the options to update a user's Gametize account details. Updating Account Information ...
Viewing Gametize Announcements as Administrators, via News
User Role Availability ✓ Project Owner ✓ Project Administrator ✓ Project Moderator Occasionally, Gametize broadcasts announcements to all users, including Administrators. To view such announcement...
Creating a Team Achievement
Note: This feature is available to Project Owners and Project Administrators on the Admin Dashboard.A Team Achievement is a Project-wide feature that Teams can unlock by completing a specific actio...
Editing Shuffle Mode Topic Settings
User Role Availability ✓ Project Owner ✓ Project Administrator Editing a Shuffle Mode Topic works the same way as editing a Standard Topic. However, there are specific rules and limitations depe...
Can I request for a formal quotation/invoice for the Standard plans instead of a direct payment?
Yes! You are eligible to request a formal quotation or invoice for your Standard plan if the purchase amount is US$2,000 and above. If the purchase amount is below US$2,000, the request for a forma...
Using a Topic Template
User Role Availability ✓ Project Owner ✓ Project Administrator Using a Template Topic is a great way to supplement the content that you are creating. Each template Topic is curated with a specifi...
Reordering Projects in the Packages
Note: This feature is only available for Super Admin on the Enterprise Platform.Packages are where you manage the group of Projects you wish to display on your white-label web or app. You can decid...
Sharing an Experience via App
Available on: ✓ iOS ✓ Android As a Player, you can share the Experience/Project that you have joined with other Players (or even new users). To share from within the selected Experience/Pr...
Unpublishing Content
User Role Availability ✓ Project Owner ✓ Project Administrator NOTE: When content is unpublished, it becomes available for Players to view and interact with, such as completing the content...
Removing uploaded media file from the File Manager
Note: This feature is only available on the Enterprise Platform.The File Manager is a feature that allows Administrators to upload and manage media files for use across projects on the Enterprise P...