[Billing] Users Do Not Know How to Change Plans or Downgrade by Themselves

Answered/Implemented

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Gametize Support

• 07 August 2019 10:35

- Suggestions:

• In the Project Manager’s Project Plan panel, there are a couple of links (not available in VIP plans): View Plan and Change Plan. Typically, users should click on Change Plan and select the Free Plan. However, it will be good to have a “Downgrade Plan” or “Unsubscribe”, which should set them back to the Free Plan.

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• Official comment

  

  Gametize Support

  • 08 October 2020 10:35

  This request has already been addressed, you may check out our support article on downgrading to a free plan here!

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