What happens to my project when my plan expires?

Depending on the infrastructure setup you had chosen upon subscription to the Enterprise Plan, how your project is managed after the plan expires differs.

• Shared instance with a dedicated database
• On-premise deployment

Shared instance with a dedicated database

When your Enterprise Plan expires, Gametize will begin the decommissioning process for your dedicated platform. Before this happens:

1. Your dedicated Project Manager will contact you to notify you of the upcoming decommissioning exercise.

2. The decommissioning process may include:

   1. Taking down the Admin Dashboard, which is also the Content Management System.
   2. Taking down the Player Web, if applicable.

   3. Unpublishing mobile apps from the App Store and Google Play Store, if applicable.

      • Note: Existing users may still access the app, but it will no longer be searchable or downloadable

3. Your Project Manager will request your permission to retain and migrate your Project content to gametize.com.

4. If you approve of the content migration, the Projects will be created with the Basic Plan, under Standard Plans.

   • If you approve, the Projects will be recreated under the Basic Plan (Standard Plans).

   • You will retain full control over the migrated Project(s).

It is highly recommended that you continue to keep your content on gametize.com.

• If you decide to renew your plan, the content can be easily reinstated and even migrated to your dedicated platform. 
• You can continue to create, manage, and review your Project content. 

On-premise deployment

If your game was deployed on-premise, you will retain full control over all Project content and data after your plan expires. However, Gametize will no longer be obligated to provide any support or platform maintenance services.

If you require assistance during the decommissioning process, please contact your dedicated Project Manager.