To preserve redemption and collection data when user is removed from project

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Gametize Support

• 09 December 2020 03:14
• Edited

In terms of Project design, if a reward has been fully redeemed, no other player should be able to redeem the reward under any circumstances - including instances when a player (who has already redeemed a reward) is removed from the project. 

Currently, if any player, who has redeemed that reward and is subsequently removed from the project, the player's redemption history is removed as well. This resulted in an increase in the quantity of reward, which can cause confusion amongst players and admins. 

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  Gametize Support

  • 09 December 2020 03:27
  • Edited

  This post has been edited for clarity. The request has also been escalated to the Product Team. We will be updating the status and progress of this request via the comments below.

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  Keith

  • 20 November 2020 10:19
  • Edited

  Post above provided by Kumar; This request originates from Gio of WG, Indonesia. 

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  Keith

  • 20 November 2020 10:22

  Some immediate measure if it has not been done yet; when a player is removed, do add in the prompt that any rewards the user has redeemed will go back to the original supply. 

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