[Points System] Players unable to complete Challenge due to Overall Maximum Points was set lower than Completions Points + Bonus Points
Players unable to complete Challenge due to Overall Maximum Points was set lower than Completions Points + Bonus Points
Overall Maximum Points a player may earn: 10 points (includes Completions Points and Bonus Points)
Completion points: 10 points
Bonus Points: 5 points
Suggestion to workaround (improve the UX):
- Maximum points should be awarded (10 points) instead of 0
- Improve error message to show the actual error instead of showing "User has reached maximum points limit for this challenge.".
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Official comment
We have escalated this request to the Product Team. We will be updating the status and progress of this request via the comments below, be sure to keep a lookout!
Comment actions -
Hello, we are trying to recreate this, and was wondering if we got the interpretation of the problem correct:
- Points awarded for completing the challenge: 10
- Overall maximum points (for completing challenge): 10.
- First 3 players to complete are awarded 5 bonus points.
- For first 3 players, they got a total of 10 (for completing challenge) + 5 (bonus points) = 15 points.
- Because 15 points awarded > overall max points for completing challenges (10 points), it exceeded maximum points and error is thrown.
Let us know if this is correct?
Edit: Gerald confirmed it is correct. We are looking into it, will be attaching a disclaimer regarding maximum points in a section close to our new points calculator feature. -
Yes you are right. Lee Chuan Xin
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