Admins should list their support email address and the support email should be listed on the landing page of every project

Answered/Implemented

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Keith

• 30 January 2018 04:38

To reduce enquiries towards support@gametize.com, and when tickets request come, it should cc both help@gametize.com, and the administrator's support email address. 

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• Official comment

  

  Gametize Support

  • 10 November 2021 06:20
  • Edited

  Hi Keith, we have the Inbox feature in which players can communicate directly with Project Administrator and this will will reduce the dependency on support@gametize.com. 

  Players can reach the Project Admins directly via messages then click into feedback/help. 

  

   

  - Gerald - 

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  Keith

  • 10 November 2021 05:09

  Gametize Support can I confirm this was not answered/implemented, as the "Admin Support" email is not listed. 

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  Keith

  • 10 November 2021 05:11

  It is noteworthy that the messaging inbox in a way helps with this.

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