The Superadmin role is only available on Enterprise Plans.
Our Enterprise Plans come with an additional Administrator role, called the Superadmin. Superadmins are able to control many aspects of the platform (such as the ability to manage content, users, and notifications), and have access to many powerful functions that normal Administrators do not.
In a glance, here are some of the functions that Superadmins can do.
NOTE: This is not an exhaustive list and will be periodically updated.
|Add Projects to Master List||✔||✘|
|Transfer Ownership of Projects between Administrators||✔||✘|
|Managing Login Access|
|Whitelist email domains for Player registration||✔||✘|
|Reset passwords for users||✔||✘|
|Add Admins to Projects||✔||✘|
|Add Moderators to Projects||✔||✔|
|Broadcast Notification for Project||✔||✘|
|Broadcast Notification for Topic||✔||✘|
|Send Notification to a Single Player||✔||✘|
|Send Notification to Multiple Players||✔||✘|
If you are not a Superadmin but need help with an action that only the Superadmin can do, you can either contact your Superadmin or the Gametize team to assist you with your request. For the Gametize team, you can either contact your Account Manager or email into firstname.lastname@example.org.