Issue Symptoms
Attempts to take a photo using the Gametize mobile application result in a black screen being launched, with no apparent error message.
Conditions
- User is a Player.
- User attempts to take a photo via a Challenge using the mobile application.
- User encounters successful attempt select “Choose from Library”
Resolution
Please do ensure that you have enabled camera permission for the Gametize mobile application.
- For iOS devices, via Settings
- For Android devices, via Application Manager
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