Managing subscription plans is only available to Admin users.
A subscription plan is tied to a Project.
From the Admin Dashboard, look for the Project you wish to view and click on View.
Once entered the Plan Overview page, you will see information such as the plan type, renewal period, current usage and invoices for the Project plan.
From the Admin Dashboard, look for the Project you wish to change and click on Change. (For Free Plan users, click on Upgrade)
You will be directed to the pricing page, where you can select the plan you wish to change to, be it upgrading or downgrading. You may also wish to switch you plan period to monthly or yearly payment.
On the Gametize platform, there is no termination of a subscription plan. Simply downgrade to a Free Plan, and charges to your credit card will stop immediately. What’s best, you get to keep all the content that you have created!
There are 2 ways to do so:
First, enter the Project Plan Overview page. At the top of the page, look for "Stop Billing". Be sure to read through all details before clicking on "Yes, stop billing me for this project".
From the Admin Dashboard Home, enter the Change Plan page. To downgrade, choose the Free Plan.
Be sure to read through all the details before clicking on "Confirm Downgrade Plan".
Upon hitting the buttons,
- Your original paid plan will be downgraded to a Free Plan. This will take effect from the end of the billing cycle - one month or one year from the day you begin subscription. Meaning, you will still be able to access features allowed in the paid plan that you have subscribed to until the end of the billing cycle.
- The paid plan will longer be renewed at end of the billing cycle.
- You will no longer be charged the moment you stop billing.